I've spent years telling people not to put points and score boards in their software because it distorts social software and gets gamed.
Tom Coates
Now, low-grade, poorly thought-out gamification is the trend of the moment and it's sort of driving me nuts.
Tom Coates
I absolutely applaud people who are looking for new ways to make their service playful and fun - but competition != play *or* fun.
Tom Coates
Competition can be an incredible *disincentive* to participate - when only one person can win out of thousands, why play the game?
Tom Coates
My advice for anyone interested in gamification is to think about play, competition with oneself, thousands of different win states.
Tom Coates
And of course to listen to some of the really good people who are expert at this kind of thing - @avantgame, @danhon, @neb, @stewart etc.
Tom Coates
Finally, any professional will tell you games have a shelf life. If the game is the only reason someone is using your service, it's broken.
Tom Coates
If you doubt my thesis by the way, think about the last time you were hideously mismatched in a game. Was it fun?
Tom Coates