1. Exquisite Tweets from @d_m_elms

    vilhalmerCollected by vilhalmer

    The primary reason twitter works so hard to protect racists and meninists and such is cuz their bot counts are staggering,

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    Dee Emm Elms

    It reminds me of when I worked in a warehouse consolidating orders for a sales team.

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    Dee Emm Elms

    When I was hired, they did not know I was autistic, and there were two teams -- basically the "regular people" and "business" teams

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    Dee Emm Elms

    The regular people team just sold to the public and shipped orders, whereas the business team produced "quotes" for salesmen

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    Dee Emm Elms

    And the business team worked very hard to inflate their sales to "look busy," because the quotes were dollar-based

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    Dee Emm Elms

    So they could tell their business sales manager how many quotes they were pursuing at any given moment.

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    Dee Emm Elms

    Since the business salespeople were judged on productivity, a big quote book created the illusion of progress even as sales didn't exist.

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    Dee Emm Elms

    I was brought in to collect product and store it with quote information attached, and to follow up to make sure orders were shipped

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    Dee Emm Elms

    Part of my job description was to maintain the correct handling of this log of quotes, making sure they were shipped or deleted

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    Dee Emm Elms

    My job was to review the quotes each day, collect new ones, and then contact the company to let them know the order was ready.

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    Dee Emm Elms

    The way the system was set up was for credit card info to accompany quotes, so that when t came time to ship they could charge the cards.

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    Dee Emm Elms

    You'll be shocked to know that the credit card data was very rarely present. I know, you're shocked.

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    Dee Emm Elms

    So part of my job was also to contact the customer, collect billing data and bill customers appropriately

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    Dee Emm Elms

    Now, I'm autistic. And anyone autistic probably knows where this story is going already

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    Dee Emm Elms

    as do neurotypcial people who know just how savagely predatory salesmen are

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    Dee Emm Elms

    So on my first day of reviewing the quote log, the first thing I did was call -every single person- on it to confirm them

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    Dee Emm Elms

    I called every single company and spoke to every single person and confirmed we could or could not ship the order.

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    Dee Emm Elms

    Now, nobody in the company's history had ever done this. Ever. It was usually a "floating" figure.

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    Dee Emm Elms

    There were so many thousands of orders that nobody they'd hired previous had done anything but "puttin' out fires"

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    Dee Emm Elms

    But, as an autistic person, I undertook the challenge. I spent the first week in my office alone counting orders and making call after call

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    Dee Emm Elms

    When I started working the log, the total quote value was 3,666,027. I remember that number.

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    Dee Emm Elms

    You'll be shocked to know that for every valid order, there were roughly 50-100 phony ones.

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    Dee Emm Elms

    Disconnected phone lines (that will be important later) played a large role.

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    Dee Emm Elms

    For the bad phone line ones, I would use the internet to look up info on the company doing the ordering and contact the person whose name--

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    Dee Emm Elms

    -- was listed on the order, and corrected the phone info and address etc for every order.

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    Dee Emm Elms

    And -- again, shocking, I know -- most of the companies scoffed and explained how "their" rep had called with sweaty palms & coffee voice

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    Dee Emm Elms

    And how they'd usually just agreed to accept a quote in order to get the dude off the phone or to get him to stop calling

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    Dee Emm Elms

    When I learned that was the case, I would delete the order and tuck a print out with the reason for the cancellation into a notebook I had

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    Dee Emm Elms

    It ended up that I did this obsessively for 2 MONTHS nonstop, determined to hack away at the phony orders and get the number down to reality

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    Dee Emm Elms

    The salesmen, meanwhile ... displayed a fury I had never seen nor experienced in my entire life. Blazing Red Lantern rage.

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    Dee Emm Elms

    They held private business-side only meetings I wasn't invited to with the business manager about how they could fire me.

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    Dee Emm Elms

    They couldn't, because I was the employee of the general manager, not the business manager.

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    Dee Emm Elms

    They wrote complaint after complaint, trying to get me in trouble. I had concrete factual evidence I had stored in order to disprove them.

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    Dee Emm Elms

    They demanded a Sunday meeting with the general manager as a group to try to get me fired. The GM said "Dee's doing the job Dee was hired 4"

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    Dee Emm Elms

    It got so bad that even though I'm awkward, autistic and trans, the business sales team took me out to an expensive lunch in order to -

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    Dee Emm Elms

    - try to woo me into joining the business side as a salesperson (in reality,they wanted this so they could fire me)

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    Dee Emm Elms

    So I ordered the most expensive things I could find on the menu and then as the food arrived told them I had no intention of accepting

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    Dee Emm Elms

    They tried to convince me otherwise for a minute and I said "I'm going to stop acknowledging anyone who discusses me joining the sales team"

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    Dee Emm Elms

    And they sat there -- all 11 of them -- eating in silence as I chowed down

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    Dee Emm Elms

    Their fury grew as their quote log shrank. By the time I was finished, two months later, the total quote value: $18,327.

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    Dee Emm Elms

    They lashed out in absolute debilitating anger. Two of them lost their shit and tried to hit me in the break room on two occasions.

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    Dee Emm Elms

    Their last ditch effort was to claim I had lied and canceled orders without directive from the customer just to spite the salesmen

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    Dee Emm Elms

    Which is when I pulled out the detailed notebook where I had written out all the corrected phone numbers, names and cancellation reasons

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    Dee Emm Elms

    Whether coincidentally or synergistically or as a result, the business side folded completely three months later.

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    Dee Emm Elms

    These men had given me absolute hell for months, so I was not sad to see them go.

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    Dee Emm Elms

    One of them had explained to me I didn't understand that business was about greasing wheels, subjective reality, dealmaking.

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    Dee Emm Elms

    Being autistic, I of course argued that an honest, direct approach HAD to better in the long term. He called me a fool.

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    Dee Emm Elms

    Basically, the premise of the book is that reality is rubber and that the rules of doing business should vary by person.

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    Dee Emm Elms

    That you should wheel and deal with everyone and not apply rules to and the whim of people should determine your business ethics.

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    Dee Emm Elms

    If someone 1) demands something for free, the book argues, 2) promise it to them and then they'll come back and -- uh,do it again. 3) PROFIT

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    Dee Emm Elms

    He gave me the book and I looked at the cover as the salesman told me "you need to have an attitude like this guy to win in business"

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    Dee Emm Elms

    I replied "I thought business was about mutuality of purpose and not winning and losing."

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    Dee Emm Elms

    That's when he called me a fool and told me to read it and I'd know. "Ah," I said. "Bob Farrell wrote this."

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    Dee Emm Elms

    "The company that's currently liquidating its assets due to multiple bankruptcies."

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    Dee Emm Elms

    " ... I don't know that that's true," the salesman said. "He's very successful and-"

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    Dee Emm Elms

    I pulled up the then-current liquidation info on how Farrell's was looking for protection from creditors due to liquidation.

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    Dee Emm Elms

    I handed him back the book and said "thanks, but that's ok." I've since read it in order to try to understand how people think like tbis

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    Dee Emm Elms

    As I exited, this man said "DAMN IT! YOU JUST DONT KNOW HOW BUSINESS IS DONE!" In a shriek.

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    Dee Emm Elms

    Two people poked their heads into the break room and blinked

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    Dee Emm Elms

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    Dee Emm Elms

    The next day, there was a secret pink slip on my desk. Along with all the other salespeople

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    Dee Emm Elms

    Except my letter inside was from my general manager -- it said "We don't want the salespeople to become angry today because they're fired"

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    Dee Emm Elms

    It said "don't make a fuss today,just go home and come back tomorrow -- you're still hired"

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    Dee Emm Elms

    I took joyful advantage of the free extra day off, and came back to work the following Monday" (the letter said tomorrow but my ne t was M)

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    Dee Emm Elms

    As luck would have it, when I got back to work on Monday and sat behind my desk, the vicious salesman who had berated me was there.

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    Dee Emm Elms

    He was yelling at the general manger about how nobody understood the value of men like him any more, salesmen who knew how to MAKE DEALS!

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    Dee Emm Elms

    As he exited, he stared at me, walking past with his box of stuff off his desk.

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    Dee Emm Elms

    And, as flatly as I could, I said to him: "Looks like they gave you the pickle"

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    Dee Emm Elms

    Now, you know that scene in BATMAN 89 when The Joker kills the gangster with the arrow pen and Bruce freezes ?

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    Dee Emm Elms

    And Bruce starts trudging toward The Joker in Batman body language? The salesman began walking toward me w/exactly that same body language

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    Dee Emm Elms

    I legit became frightened. Fortunately, another of the salesmen came out of nowhere and pushed the man gently to the side and they left.

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    Dee Emm Elms

    Now here's the point of this. To me, this is precisely what needs to be done to every single bigot on twitter.

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    Dee Emm Elms

    It's not possible to actually address the false reality in which they live. We have to slide PAST that direct engagement

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    Dee Emm Elms

    We need to acquire the tools to close their quote book. Advertisers -- revenue streams --forums. Force them into reality

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    Dee Emm Elms

    Provide facts to media that show the severe limits of their reach. Shrink their platforms.

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    Dee Emm Elms

    Expose, expose, expose. arm yourself with VERIFIABLE FACT.

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    Dee Emm Elms

    Stuff they can't "heh kek" out of. They're salesmen selling trash and wheeliedealing it. Let's not let them.

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    Dee Emm Elms

    Expose their reality. Confront them on controllable facts instead of debate.

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    Dee Emm Elms

    They want the fight to be out there in the "marketplace of ideas," but they're salesmen and you're (hopefully) not. Don't be a salesman.

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    Dee Emm Elms